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Friends and Family Test 2014-2016

Survey Results Ė 1st to 31st March 2016

The question posed by the Friends & Family Test survey was:

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

A total of 15 responses were received during March 2015. No survey forms were spoiled. A breakdown of responses is as follows:

FFT Response: Extremely likely Number of responses 14
FFT Response: Likely Number of responses 0
FFT response: Neither likely nor unlikely Number of responses 4
FFT response: Unlikely Number of responses 0
FFT response: Extremely Unlikely Number of responses 0
FFT response: Donít Know Number of responses 0

Patients can submit their responses to the Friends and Family Test either in writing, using the response forms available in the surgery waiting rooms or electronically (through Survey Monkey), via the this link. A breakdown of collections during January is as follows:

Total handwritten responses received 4
Total responses submitted electronically 14

We are grateful to patients who have already submitted a response to the questionnaire and would encourage more patients to do so.

If you are unable to submit your responses electronically or in writing, we are happy to receive your survey by telephone.

Responses for the remainder of the survey will be published monthly.

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